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From document preparation to decision, get results with our proprietary software built specifically for mortgage loan modification

Whether you’re preparing the document package or communicating with other stakeholders, the Stretto DMM Portal provides a secure, online platform to streamline the entire mortgage loan modification process making the process simple and easy and achieving results.

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Benefits of using Stretto DMM Portal

100% process transparency

Have a clear guide for every step and see what all key stakeholders are doing—from document preparation to resolution.

Eliminate time spent chasing answers

DMM Portal allows you to communicate on the platform with the right parties in real-time, all the time.

Increase efficiency by up to 70%

Significantly reduce the time and headache associated with document preparation, submission and tracking while seamlessly communicating in real-time with all stakeholders.

Rely on help from industry experts

Access a wide variety of resources —from video tutorials to full length articles and direct one-on-one assistance.

Easily navigate the process

DMM Portal’s user-friendly progress tracker let’s you know exactly where you are and what’s next. Stretto experts are also available to help guide you and answer questions.

Get results 3x faster for more profitability

Spend less time chasing paper and answers. With Stretto DMM Portal, you’ll be more efficient and complete more cases in less time allowing you to be more profitable.

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Get a mortgage loan modification in 4 easy steps

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Using best-in-class technology, simply answer some basic questions and DMM Portal prepares your entire document package for you, customized to the homeowner and servicer. The system will provide you with a checklist for your clients so they can easily sign and gather all the necessary paperwork.

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Prior to submitting your document package to the servicer, most courts will require that you obtain a court order. Simply review your court's program and file the required motion to participate in the court program. Once the court enters the order, you’ll be ready to go!

To learn more about the program rules and procedures for your specific jurisdiction, visit our Court Links page.

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Once the Order has been entered, you will be able to upload the document package to the Portal. Simply scan all the documents your client signed and provided and upload them to the Portal. The DMM Portal online wizard will guide you through every step.

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Once a case has been submitted, the DMM Portal will create a secure Borrower Page that contains all the borrower’s information and a variety of links and tools. This page is your centralized, real-time communication and documentation command center where you will be able to track the borrower’s progress, communicate with any stakeholder, and review and update any documentation needed.

1) Document preparation through DMM Portal

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Using best-in-class technology, simply answer some basic questions and DMM Portal prepares your entire document package for you, customized to the homeowner and servicer. The system will provide you with a checklist for your clients so they can easily sign and gather all the necessary paperwork.

2) Filing a motion & acquiring a court order

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Prior to submitting your document package to the servicer, most courts will require that you obtain a court order. Simply review your court's program and file the required motion to participate in the court program. Once the court enters the order, you’ll be ready to go!

To learn more about the program rules and procedures for your specific jurisdiction, visit our Court Links page.

3) Submit package to servicer

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Once the Order has been entered, you will be able to upload the document package to the Portal. Simply scan all the documents your client signed and provided and upload them to the Portal. The DMM Portal online wizard will guide you through every step.

4) Communicate & resolve

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Once a case has been submitted, the DMM Portal will create a secure Borrower Page that contains all the borrower’s information and a variety of links and tools. This page is your centralized, real-time communication and documentation command center where you will be able to track the borrower’s progress, communicate with any stakeholder, and review and update any documentation needed.

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Concierge services

Need help or just want to be more efficient? Stretto provides concierge services to help you prepare your document package. We’ll even monitor and update any servicer requests.*

* Additional fees apply